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‎02-08-2025 01:04 PM

HP Recommended
Product: HP Series 5 Pro 27 inch QHD USB-C Conferencing Monitor - 527pm

The HP Series 5 Pro Conference monitor camera doesn't switch from HP Envy Laptop 17 when connected with HP Thunderbolt Doc. The conference camera works when tested. If I open the screen on my laptop, then the image from the conference camera shows up on both the Laptop and Series 5 Pro Conference monitor.  How do I fix it so that when my laptop is connected to the Thunderbolt doc and the laptop monitor is closed, the built-in conference camera in the Series 5 Pro Conference monitor takes over?

 

Category:
1 REPLY 1

‎02-08-2025 06:09 PM

HP Recommended

@RADX 

 

In that case, please treat it as a monitor and set it as Display 1. For example on my setup:

 

               display 3.png

 

Regards.

BH
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