HP Spectre 360 Pulses When Charging

[rlg7772]

My HP Spectre screen pulses dim then bright when using it while the charger is plugged in.  The charging indicator at the bottom of the screen also pulses indicating charging is on and off with the screen pulsing.  The battery has been replaced but the problem existed prior to the battery replacement.  When I unplug the charger, the pulsing stops when working from the battery only but the battery life is only about 1 hour.

[Betty0610]

@rlg7772

Welcome to the HP Support Community.

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Let me know if this helps.

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Thanks!

Have a great day!