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HP Recommended
Spectre X360 15.6"
Microsoft Windows 10 (64-bit)

Hi, I'm after any guidance on getting a screen repair on my 2 year old Laptop (4k Touchscreen), stupidly I grabbed the top of the screen to move it away from a spilled glass of water and the pressure of my thumb fractured the glass, still working but very unsightly.

I'd like to know if HP are available to fix this and obviously, at what cost / time frame before getting in touch with my home insurance.

Thanks in advance!

1 REPLY 1
HP Recommended

@Antoniobob

 

I reviewed your post and I understand that you are looking for a replacement display for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.