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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Spectre Screen repair required

Create an account on the HP Community to personalize your profile and ask a question
12-07-2020 12:23 PM
Hi, I'm after any guidance on getting a screen repair on my 2 year old Laptop (4k Touchscreen), stupidly I grabbed the top of the screen to move it away from a spilled glass of water and the pressure of my thumb fractured the glass, still working but very unsightly.
I'd like to know if HP are available to fix this and obviously, at what cost / time frame before getting in touch with my home insurance.
Thanks in advance!
12-10-2020 05:07 PM
I reviewed your post and I understand that you are looking for a replacement display for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee