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‎07-23-2024 04:17 PM - edited ‎07-23-2024 04:22 PM

HP Recommended

Hello, I have a HP Spectre X360-13-4102 and it doesn't turn on.

Last week it turned on 3 times and worked fine.

From then on, it never started again. 

I put a new battery in it, but still doesn't turn on.

It seems like a hardware fault on the motherboard because it did start up and work but not able to start anymore.

When the power is connected, the power light is white.

When I open the laptop and push the power on button, the power light turns orange. 

The power on button flashes white for 1 sec then goes off.

The laptop appears dead.

Any thoughts?

And thanks to the community, this is my first post.

Regards

Ian

 

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