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‎08-17-2019 03:34 PM

HP Recommended
Product: HP Spectre x360 Convertible 13-ac0XX
Operating System: Microsoft Windows 10 (64-bit)

I have the HP spectre x360 13 convertible laptop that came with a pen. Recently, the tip (or nib) of the pen came off and I am in need of a replacement. From what I could read off the pen, it's an active stylus SPEN-HP-01. Is there a way to buy spare tips? 
Surface pro sells tip replacements, would that be compatible with this pen? 

1 REPLY 1

‎08-17-2019 08:12 PM

HP Recommended

@ineedhelpwitpen

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

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