• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-06-2022 12:46 PM

HP Recommended
Product: HP Spectre x360 - 15t-bl100 CTO
Operating System: Microsoft Windows 11

Lost the original pen that came with my HP Spectre x360 15t-bl100 CTO  a few years ago and am looking to get a new one.

 

I've tried my friend's HP active pen G3 with my laptop and while I can get it to connect via Bluetooth, it doesn't function properly with inconsistent input on the touchscreen.

Trying to draw with it on paint leaves a dot or two instead of the line I was trying to draw. The shortcut button does work, but I've been unable to get anything else from it.

 

I've tried re-downloading drivers and updating all pen related software on my device.

 

Is my laptop just incompatible with this pen, all other pens, or do I need to buy an original pen meant for this device?

 

Category:
1 REPLY 1

‎09-06-2022 01:59 PM

HP Recommended

@BloopZZ 

 

You can use the following pen

 

           https://www.ebay.com/itm/234585276635

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.