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‎07-23-2023 05:35 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 (508S1AV)
Operating System: Microsoft Windows 11

The display on my relatively new (about 7 months) spectre is showing scratched in the top corners (see images attached). 

 

20230723_131633.jpg20230723_131655.jpg20230723_131739.jpg

20230723_131752.jpgI am pretty sure the cause of this is the display rubbing on the palm rest when the laptop is closed. This appears to be a bit of a design flaw...

 

Does anyone know how I can fix these scratched or have any other suggestions?

Category:
1 REPLY 1

‎07-26-2023 09:32 AM

HP Recommended

Hi @Christian114,


Welcome to HP Support Community. 
 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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