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HP Recommended
HP Spectre x360 - 15-ch001nc
Microsoft Windows 10 (64-bit)

Hello, 

 

please help! After windows install I have problem with touchscreen. It is inverted and seems like not every corners are responding. 

I installed system from hp recovery, clean instalation from microsoft, I used many many other drivers, other Windows versions.

Trying calibration, but there is a problem because inverted touch.

I did hard reset of laptop, changing display drivers, resolutions, but nothing works.

 

Please, tell me that someone know what I can to do :c

2 REPLIES 2
HP Recommended

any ideas?

HP Recommended

Hi @Retiv

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

As you have already tried all the troubleshooting steps, this could be a hardware issue with the unit and may need repair. We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
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