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‎10-26-2020 04:48 AM

HP Recommended
Product: HP Spectre x360 – 15-df1740ng
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

i hope you can help me:

A week ago i bought my new HP Spectre. But since yesterday the change between tablet-mode and desktop-mode doesn't work anymore. Then i looked into the Device Manager and there wasn't any sensors at all so i think that i have no Sensor Drivers.

But if i download on the official page the driver, then it says that the driver is not working on this operating system.

Also i did a factory reset, but it didn't work.

 

Can you halp me please?

 

PS: I'm sorry for my bad English 🙂

1 person had the same question
1 REPLY 1

‎10-29-2020 11:34 AM

HP Recommended

@max126

 

I reviewed your post and I understand that you are facing issues switching between tablet and desktop mode.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04856156

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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