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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎10-26-2020 04:48 AM

HP Recommended
Product: HP Spectre x360 – 15-df1740ng
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

i hope you can help me:

A week ago i bought my new HP Spectre. But since yesterday the change between tablet-mode and desktop-mode doesn't work anymore. Then i looked into the Device Manager and there wasn't any sensors at all so i think that i have no Sensor Drivers.

But if i download on the official page the driver, then it says that the driver is not working on this operating system.

Also i did a factory reset, but it didn't work.

 

Can you halp me please?

 

PS: I'm sorry for my bad English 🙂

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