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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Spectre x360 Screen Burn-In

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12-10-2019 06:53 PM
My wifes HP Spectre x360 (already had a battery replaced and USB controller replaced under warranty) is now 2 months out of warranty. Tonight she turned it on and the screen had burn-in on it. Burn-in, you know, the thing we eliminated back in the 90's when screensavers started being not needed anymore. How is this even possible? And on a $1500 computer? She uses this computer for Facebook and email, and occasionally as a display source for a Powerpoint in a meeting. There's not way this thing even stays on a screen for long enough to get burn-in?
HP what are you even doing?
Anyway, has anyone else seen this on your Spectre? Seems like there's a few posts about it. Anyone had any luck getting a replacement screen installed and can give me approximate price?
12-13-2019 03:38 AM
Hi @iyogurt
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Asmita
I am an HP Employee