-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Spectre x360 touchscreen not working CODE 37

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-02-2022 10:55 PM
Operating System: Microsoft Windows 11
After updating to Windows 11, my touchscreen no longer responds. I've tried checking its drivers and one of the drivers (ELAN eztouch filter Version: 1.0.0.6) has a code 37 with the following details:
Windows cannot initialize the device driver for this hardware. (Code 37)
The driver was not loaded because it failed its initialization call.
I've tried disabling and enabling the driver, updating the driver but to no avail. I've wanted to try deleting the driver and installing ELAN eztouch filter but I cannot find a trustworthy website with the said driver.
Would very much appreciate any help for this issue.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.