• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎11-19-2024 05:26 AM

HP Recommended
Product: HP Thunderbolt Dock 280W G4 w/Combo Cable
Operating System: Microsoft Windows 10 (64-bit)

Guys, I'm trying to use a second screen, but it randonly crashes when it is connected to my Dock Station. I presume the issue is with the Dock Station because when I connect the second screen directly to the laptop, it works normally. Does anyone have a solution for it?


My laptop: HP Zbook 15 G6

Dock Station: Thunderbolt 280W G4

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.