HP Tilt Pen does not recognise tilt angle

[asdtre]

Hello, I have an HP Envy x360 Laptop 14-fc0116TU (9X7H9PA) and an HP Tilt Pen (2MY21AA) that is not working very correctly. The pressure recognition is there, but the tilt doesn't work at all.
I installed Chipset, Graphics, Keyboard, Mouse and Input Devices, Network, Bios and ELAN Touch Firmware drivers from the official website. But it didn't help. In Device Manager it shows that the HID-compatible stylus driver is from 2006, but I couldn't find a new driver.
I also couldn't find a driver for the stylus itself.
Does anyone know what the problem is and why the HP Tilt Pen (2MY21AA) does not recognise the tilt angle?

[VikramTheGreat]

Hi @asdtre,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how frustrating it is when your HP Tilt Pen (2MY21AA) doesn't fully function with your HP Envy x360 14-fc0116tu, especially after ensuring all drivers are up to date. Let's clarify the compatibility and functionality aspects:

What You Can Try:

• Remove and re-pair the pen via Bluetooth.
• Open Device Manager → under Human Interface Devices, right-click the HID-compliant pen → choose Update driver → Search automatically.
• Go to Windows Settings > Pen & Windows Ink, and check if “Ignore touch input when I’m using my pen” is on.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[asdtre]

Hello. Thanks for your reply
I tried what you suggested but nothing worked. The automatic driver search for HID-compliant pen said that the most suitable driver is already installed. Which is very strange because the driver is from 2006

[VikramTheGreat]

Hi @asdtre,

Welcome to the HP support community.
 

Sorry to hear about the issue. Let me try to find more help. Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support