HP Tilt Pen not working correctly; drawing dashed lines

[Andrex88]

I have an HP Spectre x360 15" 2020 model (eb0001na) which came with an HP Tilt Pen.

However, when I try to use the pen in any drawing app, it is only drawing dashed lines. The pen is continuously touching the surface of the screen.

It appears it may be rapidly disconnecting? Is there any troubleshooting techniques for these pens?  The pen is fully charged and the tip is hard in place.

I believe it may be defective, but am trying to solve the issue if I can first.

[The_Fossette]

@Andrex88,

I reviewed your post and I understand that the HP pen is not working correctly.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04706945

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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