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Locked

‎12-05-2023 02:57 PM

HP Recommended
Product: HP Envy 17m-ae111dx

Ever since upgrading my laptop (HP Envy 17m-ae111dx) to Windows 11, the touchscreen has stopped working.

 

I did check in in component test using HP Hardware Diagnostics, but there was no option for touchscreen test.

I tried checking HP Support Assistant and Windows Update for driver updates, but no updates were available.

I've even checked Device Manager to see if the HID-compliant touch screen driver was installed, but it wasn't.

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