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Hi. For the last few months my webcam hasn't been working. On Google Meet and Zoom and Camera I get the message that my webcam cannot be found. The error code is 0xA00F4244. 

 

Sometimes I can see the camera driver listed, other times nothing is there. It is not listed under Imaging Devices either.

 

It was visible today, so I just tried uninstalling the camera driver and scanning for hardware changes, as described here: 

Camera not found in HP ENVY 17t-bw000 and laptop has no came... - HP Support Community - 8467900

 

Now I cannot see the driver again. This is what it looked like before I uninstalled it:

HP TrueVision Driver screenshot.png

 

My laptop does not have a camera shield or an on/off button on the side.

 

Please help! This is very frustrating.

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