• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-08-2023 04:00 PM

HP Recommended

Hi. For the last few months my webcam hasn't been working. On Google Meet and Zoom and Camera I get the message that my webcam cannot be found. The error code is 0xA00F4244. 

 

Sometimes I can see the camera driver listed, other times nothing is there. It is not listed under Imaging Devices either.

 

It was visible today, so I just tried uninstalling the camera driver and scanning for hardware changes, as described here: 

Camera not found in HP ENVY 17t-bw000 and laptop has no came... - HP Support Community - 8467900

 

Now I cannot see the driver again. This is what it looked like before I uninstalled it:

HP TrueVision Driver screenshot.png

 

My laptop does not have a camera shield or an on/off button on the side.

 

Please help! This is very frustrating.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.