HP USB-C Dock G5 firmware

[mimimi005]

Hello,

Where can we get the latest firmware for HP USB-C Dock G5?

It seems that we cannot connect to 

https://support.hp.com/us-en/drivers/swdetails/hp-usb-c-dock-g5/27767205/swItemId/ob-325556-1 now.

Is it out of service?

[RogerAnderson]

I have just been looking for the same thing. I had version downloaded 1.0.18.0 on my computer. Just came on to check if there had been any updates and its like it doesn't exist anymore.

[Raj_05]

Hi @mimimi005,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like HP might have removed or updated the firmware for the HP USB-C Dock G5 since you last checked. Here's what you can do to find the latest firmware.

• HP Support Website: Visit the HP Support website and search for your specific dock model. There, you should find the latest firmware updates available for download.
• HP Support Assistant: If you have HP Support Assistant installed on your computer, you can use it to check for updates for all your HP devices, including your dock.

Remember to always ensure you're downloading firmware updates from a trusted source, such as the official HP website, to avoid any potential security risks or compatibility issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[RogerAnderson]

that's the problem, it's not listed on the HP support website and not everyone wants to or is able to install support assistant. please read the issue before posting a generic response.

[Raj_05]

Hi @mimimi005,

Thank you for your response, 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support 

[usignola]

A proper response to this question would contain a link via which a user could download the driver!

[RogerAnderson]

exactly! 

[mimimi005]

Hi @Alden4,

You said "Unfortunately, there are no further actions we can take through this channel." in the private message.

Why??? My question is not difficult...

I just would like to know how to get the latest firmware for HP USB-C Dock G5. Did HP stop servicing it?

[Ray359]

Hello Everyone, I think i found the link. Been having issues with my external displays and hope this fixes the issue I'm having. i hope this was the link everyone was looking for 

https://support.hp.com/us-en/drivers/usb-c-docking/model/27767206