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- HP USB-C dock and HP 15s-eq-3xxx

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07-27-2025 02:02 AM
Hi
I had to buy a new Dock to run my monitors through and bought the HP USB-C G5.
My HP 15s eq-3xxx will not pick it up via the USB-C.an anyone give me a solution to this?
it’s running Windows 11 and I have updated every driver and the BIOS.
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