HP USB c Card HDMI not working

[dou1]

The ProBook 650 G2 does not have a HDMI port, but it does have a USB-C slot. I purchased a HP USB C Card Connector (which has *2x USB 3; 1x HDMI and 1x SD card slots) It plugs into the USB-C Slot.

After plugging it in I have connected a External HDD to one of the USB3 slots, and the laptop does recognize the External HDD. However the LG screen that can only connect with HDMI is not recognized.

When I enter the product code into the HP driver download area, there are no specific drivers that can be downloaded for this device the device ID is: HP DHC-CT203

Product: 8YJ85AA

[iomare · Accepted solution]

Hi,

The USB-C port does not support DP alt mode so you can not connect a monitor directly to the USB-C port

You can use a DisplayPort to HDMI cable to connect the monitor

Example

https://www.amazon.com/DisplayPort-Gold-Plated-Avacon-Display-Adapter/dp/B01FX3K7T2/ref=sr_1_3?dchil...

Hope it helps,

David

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