HP VICTUS 16.1 HINGE ISSUE

[freckledfey]

After scanning the forum a bit, it seems like this is an extremely common issue with HP Envy and Victus devices, but the hinge of my laptop screen is bulging and the casing is cracking. It's extremely unfortunate since I bought this laptop only a little over a year ago for college but the warranty has since expired. The computer hasn't been dropped and it has not received any other damage aside from this known issue with the product. This is severely frustrating; the damage to the device only increases with every use, as I open and close the laptop, and I fear it may begin to damage the screen as well after enough time. Is there any way for me to get this fixed out of warranty without paying more than the computer is worth?  

bulging screen, right sidebuldging casing, outside rightbuldging casing, outside left

[sandytechy20]

@freckledfey 

Welcome to the HP support community.

I understand that you are getting hinge issues with the notebook, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers