HP Victus 15 RTX 3050 Not Detected After Plugging In — Power Plan Trigger?

[Fusfor]

When using the "Maximum Performance" power plan while plugged in, my laptop crashes with a VIDEO_DXGKRNL_FATAL_ERROR BSOD. After rebooting, the dedicated GPU (RTX 3050) becomes completely undetectable — it disappears from Device Manager, GPU-Z, and NVIDIA driver installer.

However, if I:

• Boot on battery, or

• Switch to "Balanced" power plan,

...the GPU shows up again and works normally.

I confirmed this is 100% repeatable — the BSOD and GPU invisibility only happen when using Maximum Performance mode while plugged in.

I’ve already:

• Used DDU to clean drivers

• Reset BIOS and EC

• Updated all drivers and ran HP Support Assistant (no updates found)

• Reinstalled NVIDIA driver — fails when GPU disappears

Can HP please investigate this? Seems to be a bug in the EC, BIOS, or power/GPU switching logic. Others may run into this too.

[Garp_senchau]

@Fusfor, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Update BIOS and EC Firmware

Go to HP's support website and check for BIOS and EC firmware updates for your laptop model.

Install any updates available.

Reset BIOS Settings

Restart your laptop and press F10 to enter BIOS.

Restore default settings and save changes.

Adjust Power Settings

In Control Panel > Power Options, set PCI Express > Link State Power Management to Off.

Set Maximum Processor State to 100%.

Disable Fast Startup

In Control Panel > Power Options > Choose what the power button does, uncheck Turn on fast startup.

Run HP Diagnostics

Restart your laptop, press Esc > F2 to run HP Diagnostics and check for any hardware issues.

Update Drivers

Use HP Support Assistant to check for any available driver or system updates.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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