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Hello, I would like to confirm a technical detail.
Does my laptop HP Victus 15-fb2016np (Ryzen 5 8645HS) support two external monitors simultaneously through the USB-C port (DP Alt Mode) when connected to a UGREEN Revodok Max 213 Thunderbolt 4 docking station?
Or is the USB-C port on this model limited to only one external display output?

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @JesterCap,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

The HP Victus 15-fb2016np with the AMD Ryzen 5 8645HS processor supports connectivity through its USB-C port which includes DisplayPort Alt Mode capabilities. This means you can connect external monitors via the USB-C port.

 

USB-C Port Features: The USB-C port supports DisplayPort capabilities, allowing video signal transmission.

 

Dual Monitor Support:

  • The docking station setup largely dictates multi-monitor support. Ensure that the UGREEN docking station is capable of multi-display output via DisplayPort Alt Mode.
  • Check that the USB-C port on your docking station supports MST (Multi-Stream Transport) if you intend to use more than one monitor.

Limitations:

  • If the laptop’s USB-C port or the connected docking station is restricted to a single display, you might be limited to one external display only.
  • Always ensure to use updated drivers and confirm monitor compatibility with the docking station.

I would request you to please check with the link: https://kaas.hpcloud.hp.com/pdf-public/pdf_6019410_en-US-1.pdf

 

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

View solution in original post

1 REPLY 1
HP Recommended

Hi @JesterCap,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

The HP Victus 15-fb2016np with the AMD Ryzen 5 8645HS processor supports connectivity through its USB-C port which includes DisplayPort Alt Mode capabilities. This means you can connect external monitors via the USB-C port.

 

USB-C Port Features: The USB-C port supports DisplayPort capabilities, allowing video signal transmission.

 

Dual Monitor Support:

  • The docking station setup largely dictates multi-monitor support. Ensure that the UGREEN docking station is capable of multi-display output via DisplayPort Alt Mode.
  • Check that the USB-C port on your docking station supports MST (Multi-Stream Transport) if you intend to use more than one monitor.

Limitations:

  • If the laptop’s USB-C port or the connected docking station is restricted to a single display, you might be limited to one external display only.
  • Always ensure to use updated drivers and confirm monitor compatibility with the docking station.

I would request you to please check with the link: https://kaas.hpcloud.hp.com/pdf-public/pdf_6019410_en-US-1.pdf

 

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.