HP Victus 16 HDMI does not support a second monitor? On TV it works...

[benztownrock]

Hi @ all, I can not use a second monitor on my VICTUS Laptop.

If I connect the HDMI cable to my TV it works. If I connect it to my second monitor it doesn`t work.

Cable is fine.

Drivers are latest version.

If I connect my TV box to the second monitor with HDMI it works.

Thats why I assume, the monitor generally works. Displayport also works via PC, but my Laptop does not have Displayport.

Tried also to connect via USB-C cable, also doesn´t work.

It seems, the signal is not working properly, but why it works fine with my TV?

I dont have any ideas anymore...

[banhien]

@benztownrock 

The specs of your machine is

              https://support.hp.com/au-en/document/ish_5700370-5700414-16

It has

(1) USB 3.2 Gen 1 Type-C port; 5 Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge)

(1) HDMI 2.1 output port

You should be able to connect it to 2 external monitors

M1: Using direct HDMI to HDMI cable - you have to check your monitor because it works on your TV

M2: Using direct USB-C to USB-C monitor OR USB-C to DP adapter then to DP monitor.

Regards.