HP Victus USB C to HDMI not working

[LTok68]

Hello,

Just recently bought a Hp Victus 16-D1042WNT İntel Core i7-12700H 32GB.

I've connected one monitor Samsung 4K-60HZ 28 inch via HDMI, That works fine.

Now the second one LG 21 inch, 75 HZ, I was trying to connect via USB-C to HDMI Adaptor.

Unfortunately that doesn't work. As far as I have investigate HP Victus seems to suppport Type-C to Display Port.

Everything on the laptop is up-to-date, drivers and Windows-11.

I tread so many articles, but couldn't find any solution.  
Please HELP ME.

BR
Levent

[sandytechy20]

@LTok68 

Welcome to the HP support community.

I understand that you are unable to set up the secondary display, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers. 

[LTok68]

Hello,

Thanks for response. But all these basic things I already tried out.

The point here is, that the 3rd Monitor connected via USB-C to HDMI Adaptor or cable (tried both) does not get recognized from nowhere in the system (neither settings display or graphic card).

I hope now you understand me and hope finally someone can help me.

Thanks
BR

Levent

[sandytechy20]

@LTok68 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers