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leohartadi
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Message 1 of 2
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Solved!

HP Z27n G2 display connection to HP Envy15 (Touch Smart) through USB C problem

HP Recommended
Z27n G2 6530, HP ENVY TouchSmart 15- j018tx
Microsoft Windows 10 (64-bit)

Hi there,

is it possible to connect Z27n G2 display to Envy15 through USB C? I use the provided HP USB A - USB C cable but the connection status still Inactive. The good news is there is no problem when using HDMI connection.

However, I have another monitor which only has HDMI connection and I want to use together with Z27n  (total 3 displays including the laptop display). So I hope I can connect the Z27n through USB C.

 

Appreciate if anyone can provide answer and/or solution.

Cheers!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
96,859 65,572 12,550 21,633
Message 2 of 2
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HP Recommended

@leohartadi 

 

The specs of your machine is

         https://support.hp.com/si-en/document/c03817287

 

You need a docking station of a hub to be able to connect to another monitor.  If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                  https://www.displaylink.com/products/universal-docking-stations


For example


                  https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1

                  https://www.displaylink.com/products/universal-docking-stations?source=post_page--------------------...

also          https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
banhien
Level 19
Level 19
96,859 65,572 12,550 21,633
Message 2 of 2
Flag Post
HP Recommended

@leohartadi 

 

The specs of your machine is

         https://support.hp.com/si-en/document/c03817287

 

You need a docking station of a hub to be able to connect to another monitor.  If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                  https://www.displaylink.com/products/universal-docking-stations


For example


                  https://www.displaylink.com/products/find?cat=1&res=1920x1080&num=2&br=5&vid_hdmi=1&usba=1

                  https://www.displaylink.com/products/universal-docking-stations?source=post_page--------------------...

also          https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
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