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- HP Z27q and Z27u G3 unresponsive after lock screen

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01-31-2024 02:29 AM - edited 01-31-2024 02:30 AM
Have recently purchased 20x HP Z27q G3 and 20 x Z27u G3 Monitors
Currently connected to various laptops / desktops via usb-c, hdmi or DP and all exhibiting the same issue
When the screens go to sleep after 10 minutes of inactivity (windows setting) they do not come back to life. Only a hard reset brings them back online.
We have 400 other HP monitors on site, various E243 / E24 / Z27 models none of which exhibit this behaviour
I have looked at the osd settings and nothing i have changed is making any difference
Am i missing something? theyre frustrating at the moment and i am wasting a lot of time