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- Re: HP ZBook 15G2 Display Lines Troubleshooting-Diagnostics-...
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03-11-2017 08:39 AM
A portion of my screen has lines running down through it while I am in BIOS, during bootup and in Windows 7. I have updated drivers, reset BIOS, ran the UEFI check, restarted and hard booted the ZBook Laptop and the issue still occurs. Can someone assist in performing further checks or using additional diagnostic tools to determine the root cause?
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03-23-2017 03:58 AM
Thanks for the post and Welcome to HP Forums!
PLease install the below drivers
BiosHP Notebook System BIOS Update
Version: 01.10
Revision: A
Graphics: Intel Video Driver and Control Panel
Version: 20.19.15.4457
Revision: A SP76114 release notes
I am an HP Employee
03-23-2017 03:58 AM
Thanks for the post and Welcome to HP Forums!
PLease install the below drivers
BiosHP Notebook System BIOS Update
Version: 01.10
Revision: A
Graphics: Intel Video Driver and Control Panel
Version: 20.19.15.4457
Revision: A SP76114 release notes
I am an HP Employee