• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-15-2022 09:26 AM

HP Recommended
Product: HP ZBook Studio 15.6 inch G8 Mobile Workstation PC IDS Base Model
Operating System: Microsoft Windows 11

System only uses the onboard Intel UHD Graphics and will not use the Nvidia T1200 GPU at all for any application.

I have tried all of the display settings in Windows and the Intel and Nvidia control panels.  It doesn't matter if I am only using the laptop display or when connected to the HP Thunderbolt docking station and dual 4k displays.

I have updated all of the hardware drivers and BIOS for the system as well as the Nvidia GPU to the latest versions as of today.

 

Here are the details of my system:

Processor 11th Gen Intel(R) Core(TM) i9-11950H @ 2.60GHz 2.61 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID 972F7FC8-3F56-4897-96B6-9FEF7CE9EFF1
Product ID 00330-80000-00000-AA757
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Edition Windows 11 Pro
Version 21H2
Installed on ‎10/‎7/‎2021
OS build 22000.675
Experience Windows Feature Experience Pack 1000.22000.675.0

 

Intel UHD Graphics Driver Version: 30.0.101.1994

Nvidia T1200 Laptop GPU Driver Version:  30.0.15.1259

Category:
2 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.