-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Zbook 17 G5 and Thunderbolt 240W dock station and 3 monit...

Create an account on the HP Community to personalize your profile and ask a question
08-09-2020 01:26 PM
I've been running this setup (HP zbook 17 G5 Mobile Workstation w/2TB PCIe NVMe TLC SSD and 1TB SATA SSD) and a Thunderbolt G2 240w docking station using 2 HP Z27 monitors. The dock has two DisplayPort outputs and a USB-C video output. I keep the laptop closed and use a wireless keyboard and mouse. (working from home since Covid-19). I was using a couple of my personal 27" monitors fine since March but brought my two Z27 monitors home from the office, 3 days ago. The graphics card is a NVIDIA Quadro P2000 4GB Graphics.
The HP Z27's have a USB-C input (actually 2) but 1 is labeled with the DP logo. I bought a USB-C to USB-C video cable and plugged it from the dock to one of the Z27's and the monitor says no signal. The other 2 monitors (the other Z297and a ASUS 27) both work fine.
So my goal (after this long description) is to drive 3 screens off the Dock and keep the laptop closed. Is this possible?
The other sad fact, I work for a large company and do not have Admin rights to this laptop. When I open the Thunderbolt software up the Approve Devices is grayed out. I don't think I have Admin rights to install drivers.
Can I get 3 screens going? IIRC, other users with the same Dock but less powerful laptops are running 3 screens.
Solved! Go to Solution.
Accepted Solutions
08-09-2020 05:04 PM
Your machine has
Therefore it supports DP 1.3 host. You should be able to use the second yellow part on your image
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-09-2020 01:46 PM
Please use table on page 5 of the following document
https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-09-2020 02:23 PM
I don't have the Dock from Page 5. I believe I have the 230W version of HP Thunderbolt™ Dock G2– Left View (120W/230W) from P14
The Z27's are at 2560x1440. Can I get 3 displays? if so how do I connect them to the Dock?
08-09-2020 05:04 PM
Your machine has
Therefore it supports DP 1.3 host. You should be able to use the second yellow part on your image
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-17-2020 05:46 AM
I was able to get all three 27" Monitors running off the docking station. After trying a few wiring swaps the full size display port connections went to the left and right monitors and the USB-C port went to the middle monitor. Maybe it was the reboot after the cable swaps but all 3 started working.
My home PC desktop is also connected to 2 of the 3 monitors so I can switch from my work laptop to my home desktop.