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I have started seeing this problem in my company's Fireflies, Integrated Camera disappearing at the BIOS level. No support has been reported in Self Maintainer site. Has anyone known the fix?

 

System Board has been replaced to no avail.

Unable to replace the video cable as the LCD is "taped" in place, 

 

Thank you for any information regarding this. 

 

Note: this is also happening on the HP Firefly 15 G8 as well

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