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‎09-19-2024 06:32 PM

HP Recommended
Product: HP ENVY x360 - 15t-cn000 CTO

I recently updated my computer to an HP Envy 17.  My original stylus won't work with my new computer, so I bought the HP Rechargeable Active Pen G3.  My pen came with no instructions, but I have managed to pair it to my computer and get it fully charged.  But, I cannot get my computer to accept input from my pen.  I am not sure if the pen is on or off, how to determine which it is, or even to be sure that the button on the back (eraser area for a pencil) is the on/off button.  I am looking for documentation for setting up my pen, but every site I get to in HP says that there is no documentation.  Please help me.  I don't want to return this, my third pen ordered.

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