HP black screen, i have tried many ways but it didn't work

[RyanWalker]

Hello, i have this issue since a month, i tried many ways such as getting ram sticks out, and hard resetting, and even heating the video card (i heated the whole mother board). it turns on, screen gets bright, but i cant hear anything or get in the bios. i don't know what's the problem.

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I just opened it again and windows loaded, i heard the sound. but the screen was flickering and dim,  i tried to connect it to TV via HDMI but it cant output as well..

Tried VGA it still didn't work, but when i slept the laptop the projector was getting signal it flickered once but still couldn't see anything, but i think its driver fault, but how can i fix the driver if i cant see?

[RyanWalker]

i'm trying to make a python script and run it in a flash drive auto run to screenshot and save it to flash drive but i'm developing it on a windows 10 based and i don't remember my python config on my laptop but it is installed. but i haven't got any screenshots yet, although i hear the USB connected sound

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The script was perfect but.. It didn't work for no apparent reason.

[The_Fossette · Accepted solution]

@RyanWalker,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are not getting any display on the computer and the computer is not booting to Windows.

Don’t worry, I assure you I will try my best to get this sorted.

Based on your description, it looks like a hardware issue, and I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!