HP customized driver for Intel Arc & Iris Xe Graphics card

[WKU73]

I have a HP 17-cw0xxx Envy laptop.  The other day I inadvertently downloaded the driver for its Intel Arc & Iris Xe Graphics card from Intel website and overwrote the customized driver from HP.  Where can I find the HP version of the driver for the Intel Arc & Iris Xe Graphics card?

[Paul_Tikkanen]

You can install the latest HP driver for your notebook's graphics adapter from the link below:

HP Envy Laptop 17-cw0xxx (949C1U8) Software and Driver Details

Did the Intel driver from the Intel website cause issues with your notebook?

I always install the latest Intel drivers from the Intel website and never had a problem and never understood the difference between the HP driver and the one from Intel.

Now if your notebook also has the NVidia discrete graphics adapter as well as the Intel graphics, then you should never install the graphics driver from Intel because that causes the Nvidia switchable graphics adapter to quit working.

[WKU73]

Thank you for your response.  I checked the HP support site as you have suggested and ran auto detect on graphics drivers but it didn't find any issue and didn't provide any link to a graphics card driver. However, I found a new version of the driver on Intel website which was released on 1/23/2025:  https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.htm

The original version of Arc & Iris Xe Graphics driver from Intel made my 3840x2160 display look blurry and that was why I tried to re-install the customized HP version.