HP envy broken screen

[dcampbell688]

My laptop was knocked over and the screen cracked on the corner. I was trying to look up a screen replacement, but I can't seem to find any for sale for that year. Is there a way to order that screen from HP directly, or, would a newer model screen fit that I can also order from hp? My specific laptop is HP ENVY x360 - 15m-cn0012dx.

[Echo_Lake]

@dcampbell688

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,
I understand your HP laptop screen is damaged and to fix this issue your computer needs to be serviced, as we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

If you want to search and order parts please click here to get a list of HP Parts Resellers available in your country.

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[laptopbg]

You have a touchscreen laptop. Its display is not universal. You need to find a "touchscreen assembly" for HP 15m-cn or 15-cn series.

Any other assembly may not be compatible.