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HP envy x 360left hinge broken

HP Recommended
Envy x 360
Microsoft Windows 10 (64-bit)

I bought an HP envy x360 m6 2 years ago. I took very good care of it, But the left hinge broke apart two days back. I didn't even put much pressure on my laptop anytime. I keep having to push the screen back into place, but then it keeps popping it. It is still fully intact, but I am too scared it might completely fall apart. I have paid a lot of money for this laptop and when I looked it up a lot of people are having this same issue. Is there anything I can do? This is obviously a design issue, not a user issue because many other individuals have this same problem with this laptop. I love HP, but I don't know if the quality of this laptop was worth it. What can I do?

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I have the same issue just happened to me on the right hinge.

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Same issue here.   Obviously a design fault which HP are not taking responsibility for.  It seems that this is not even covered under the warranty.    I can feel a class action lawsuit coming on...

 

 

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Hi @Hykouhi27

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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