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- Re: HP envy x 360left hinge broken
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03-31-2020 04:27 PM
I bought an HP envy x360 m6 2 years ago. I took very good care of it, But the left hinge broke apart two days back. I didn't even put much pressure on my laptop anytime. I keep having to push the screen back into place, but then it keeps popping it. It is still fully intact, but I am too scared it might completely fall apart. I have paid a lot of money for this laptop and when I looked it up a lot of people are having this same issue. Is there anything I can do? This is obviously a design issue, not a user issue because many other individuals have this same problem with this laptop. I love HP, but I don't know if the quality of this laptop was worth it. What can I do?
04-02-2020 09:40 AM
Hi @Hykouhi27
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Asmita
I am an HP Employee