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- HP laptop-.15 cw1xxx

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11-18-2024 09:44 AM
Hi I currently have a Laptop - 3ASNEEG8 and also known as Laptop 12-cw1xxx
I have added a 2nd monitor using a usb-c extension and was attempting to add a 3rd monitor. I've added the 3rd hdmi cord to the usb c extension but it doesn't recognize it. Can anyone help with this?
11-18-2024 01:21 PM
3ASNEEG8 is an invalid code:
https://partsurfer.hp.com/?searchtext=3ASNEEG8
and HP does NOT have 12-cw1xxx machine, it should be 15-cw1xxx, most likely it is an HP Pavilion 15-cw1xxx machine. From page 2 of the manual, it has one USB 3.2 Gen 1 Type-C (supports data transfer, power delivery, HP Sleep & Charge; left side) port which does NOT support Alt mode therefore you can NOT use it for an external monitor.
Regards.
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