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HP Recommended
Microsoft Windows 11

Hi I currently have a Laptop - 3ASNEEG8 and also known as Laptop 12-cw1xxx

I have added a 2nd monitor using a usb-c extension and was attempting to add a 3rd monitor.  I've added the 3rd hdmi cord to the usb c extension but it doesn't recognize it.  Can anyone help with this? 

 

1 REPLY 1
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@denjer2000 

 

3ASNEEG8 is an invalid code:

                 https://partsurfer.hp.com/?searchtext=3ASNEEG8

 

and HP does NOT have 12-cw1xxx machine, it should be 15-cw1xxx, most likely it is an HP Pavilion 15-cw1xxx machine. From page 2 of the manual, it has one  USB 3.2 Gen 1 Type-C (supports data transfer, power delivery, HP Sleep & Charge; left side) port which does NOT support Alt mode therefore you can NOT use it for an external monitor.

 

Regards.

BH
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