HP laptop screen flickering when I go fullscreen

[yooolivia]

Hello! So basically, my laptop screen flickers off and on white when I go fullscreen on anything (at least that I've tried so far.)

For example, when I go fullscreen on YouTube, it just flickers off and on for a little bit, or it might not do it at all. I haven't noticed a pattern or anything and it only does it sometimes. Or like, if I wanted to play Minecraft (I know it's dumb, I'm sorry) it only flickers when I do specific things. i.e. farm wheat, jump a lot.

I've been searching for someone with an issue identical to mine but have been unable to find anyone. I can give more information if you need it. Also, I don't know if I have Windows 10 32 bit or 64 bit so I just put 32 bit.

[Dvortex]

Hello, @yooolivia – Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!

Going through your post, I understand that the display is flickering when you go full screen. Did you try to update the display drivers? This will most of such issues. Try the steps below:

• • Select the Start  button, type Device Manager, and select it from the list of results.

  • Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right click your graphics card and select Update Driver.

  • Select Search automatically for updated driver software.

  • If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
    
     

• If these steps don't work, try reinstalling the driver: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

I’d also suggest you update other necessary drivers for your PC. 

I would suggest you first try and use HP Support Assistant to download the necessary drivers to update the old ones.

HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems. Please go to http://hp.care/2gFA6Q8 to install the HP SA if you do not have it already.

Also, if you have the HP SA installed then go to http://hp.care/2gqoIri and follow the steps under “Checking for HP updates’ to find and install the updates.

Thanks, I will watch for your reply!

Good luck 🙂
 

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