cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
InNeedofHelp2
New member
1 0 0 0
Message 1 of 3
143
Flag Post

HP omen 25 inch 1080p monitor not looking hd blury help

HP Recommended
Hp Omen 25 inch monitor
Microsoft Windows 10 (64-bit)

Hello I bought a hp omen 25 inch monitor (HP OMEN Z7U57AA 24.5/144HZ/FREE SYNC) it looks like its not in full HD 1080p in every game everything looks blury especially when u look in the distance its like its in 720p or 420p I tried everything sharpening different color profiles I mean everything and it's still bad Not to mention the horrible ghosting on response time 5... And the hp enchance isn't working as it should I can't explain how much worse it looks when u turn it on.. (I'm using the display port) tried it on hdmi its the same hope somebody can help me thank you

2 REPLIES 2
praveenbv
HP Support Agent
HP Support Agent
7,062 7,060 309 372
Message 2 of 3
Flag Post
HP Recommended

Hi@InNeedofHelp2,

 

Request you to follow the below troubleshooting steps from the document:-

 

The monitor is Plug and play devices setting needs done on the notebook or the Desktop which used. 

 

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

 

 

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

 

If the issue still persists, try reinstalling the driver - 

 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

 

Also, try updating the computer using these steps -

 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

 

I understand you want to know if there is a screen calibration that can make your screen look better than the other monitor's you have,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

 

When was the last time it worked without these issues? Have you attempted a system restore?

About the other 3 computers, are they similar models or different ones?

 

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

Was this reply helpful? Yes No
praveenbv
HP Support Agent
HP Support Agent
7,062 7,060 309 372
Message 3 of 3
Flag Post
HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation