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‎02-24-2020 04:37 AM

HP Recommended

The link you provided did not offer much help. My active stylus is SPEN-HP02. I have changed its battery and have confirmed it to be workingwith a different laptop, but not with the one it originally came with, which is HP spectre x2 12C025tu.

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‎02-24-2020 12:02 PM

HP Recommended

@supernoob I suggest you try a BIOS recovery and check if that works,

Click here for steps.

 

And keep me posted.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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‎02-27-2020 02:23 AM

HP Recommended

Hi! I have followed the instruction to the letter and I have successfully created a USB BIOS recovery drive, However, after shut down, when I press windows key + B + power, a black screen appears and says that HP BIOS files not found.

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‎02-27-2020 10:49 AM

HP Recommended

@supernoob

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding this issue. 

 

Have a great day! 

Asmita
I am an HP Employee

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