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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Spectre x360 15t performance
Microsoft Windows 10 (64-bit)

Sketch2.png

This is the problem that I met. Far from now, I did not get any useful way to solve this problem. I tried to update the Windows 10, to change the stylus, and to reinstall the drivers. All of these methods do not work. I found the same problem in the community and it happened in early 2018. I just wanna take some note but I can't if this problem still exists. Thank you

1 REPLY 1
HP Recommended

@Alex_Yang Welcome to HP Forums Community!

Ensure the stylus in use is compatible with the product: Click here to verify.

If it's compatible and yet the issue persists, please try the below steps:

 

If the pen does not write consistently while your fist or palm is touching the screen, make sure the pen tip is 5mm or farther from the point where your hand is contacting the screen.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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