HP tilt pen wont erase

[Altirix]

So i have had my hp envy for a while. used the tilt pen a little but gave up as i i found it a pain to use as i had to select the eraser then the pen every time.

A few days ago two of my friends got hp laptops, spectre and an envy. I tried their pens and both of them i could flip around to erase.

When i use my it just unselects the pen and doesnt erase. This occurs on all of our laptops.

And yes the pen is in active mode. Why id is pen not acting the same.

[KrazyToad]

@Altirix

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and would like to help

Since the issue exist on all the laptops this seems to be a Hardware issue with the HP Tilt Pen

I have sent you a private message with the next course of action

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Thank you 😊