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‎06-08-2024 08:41 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi

My camera doesn't work properly. when I use the camera app the light beside the camera is on but I don't see anything, it is just a black screen. I updated my windows and I checked the camera driver, they both were updated. I also checked camera accesses and all of them were on. I was using the webcam till 1 month ago.

Please help me to solve it.

Thank you

 

Category:
2 people had the same question
1 REPLY 1

‎06-11-2024 06:51 AM

HP Recommended

Hi @Vernal68,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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