Half my screen showing black

[naimisha1]

Facing screen issue.

[VikramTheGreat]

Hi @naimisha1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have half of your HP PC screen is showing black; it could be due to either a hardware issue (like a damaged display or loose cable) or a software/driver issue. Here’s how you can troubleshoot it:

1. Check for External Display

• Connect your PC to an external monitor or TV using HDMI or VGA.
• If the external display works fine, the issue is likely with your laptop screen or display cable.

2. Perform a Hard Reset

• Shut down the PC.
• Unplug the power cable and remove the battery (if removable).
• Hold the power button for 15 seconds.
• Reconnect the power and turn it on.

3. Update or Reinstall Graphics Drivers

• Boot into Safe Mode (press F8 or Shift + Restart > Troubleshoot > Advanced Options > Startup Settings).
• Go to Device Manager > Display Adapters.
• Right-click your graphics driver and choose Update or Uninstall (then restart).

4. Check for Physical Damage

• Shine a flashlight on the black part of the screen — if you see faint images, the backlight may be faulty.
• Look for cracks or pressure marks.

5. Run HP Hardware Diagnostics

• Restart your PC and press F2 repeatedly to enter HP Diagnostics.
• Run the Display Test to check for hardware issues.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support