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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-03-2022 11:47 AM - edited ‎07-03-2022 05:02 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)
Operating System: Microsoft Windows 10 (64-bit)

Hey guys, if you guys are having an blue screen issue with this model. It may be a RAM issue. The processes are consuming excess ram which is why you guys are blue screening so often. 

Solutions:

1 Ctrl+ Shift Esc (Task manager) Delete any processes taking to much ram, go to startup and change statuses to "disabled" for apps that do not need to run.

2 Also may want to try Why is My Ram Usage So High When Nothing is Running?

 

Ram pre allocation with this guide

3 If this does not work there was another post. Telling you to update driver and bios. Here https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/quot-THREAD-STUCK-IN-DEVICE-DRIVER-qu...

Hope this better answers an old question. 

Last resort power of then on. Spam f2 button on keyboard for diagnostic menu 🙂

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