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HP Recommended
HP EliteBook x360 1030 G2

Hi everyone,

 

I have been experiencing problems with the brightness button adjusters (I know it seems it is not a fixable with an HP product), and I am continuously getting annoyed with the pop-up windows.

I am now also experiencing a problem with audio, which comes and goes.

 

The help page struggles with detecting my device and I cannot download whichever drivers needed.

 

I remember asking for help a year ago, and I believe a panel of HP workers replied by enlisting the 2 scenarios below:

 

1) the HP is meant to provide updates but it is not not reality and I should be searching and getting them by myself.

 

2) the opposite scenario, where the updates are in reality clashing with the existing drivers and I shall be looking to remove any update. Thus, going the opposite of what suggested on the troubleshooting portal.

 

I am not a geek and cannot get further than click and download any new update. I am not ashamed of it  😅

I use Apple and Toshiba products that do really improve periodically and remove any new experienced bug. Why no one works to fix these long time problems?

Can I please get a really honest feedback rather than the benign and biased threads from HP workers. I believe recognising faults would be a genuine first step towards a resolution. 

 

Thank you very much

Ant

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.