Hi, i am getting a purple spot on black screen, how to resolve this issue?

[Siddy2]

i am getting a purple spot in the middle of my screen which is only visible when the screen is black, please assist me with this issue. thanks

[praveenbv]

Hi@Siddy2, Welcome to the HP Support Community!

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

I understand that you have a OMEN Laptop - 17-Cb1048tx series laptop. I read that after usage there is a dead pixel on the screen and would like to know if the HP warranty would cover it.

All HP and Compaq notebook LCDs adhere to strict quality and reliability specifications. A small percentage of LCD panels may have minor cosmetic manufacturing anomalies or irregularities such as bright or dark dots in the viewable area. These cosmetic imperfections are common to all LCD panel types and are not specific to any HP model or product line. For more information please refer to this HP article.

However, I recommend you to contact our HP phone support team to check the available service options for this case.

Hope this helps! Keep me posted. 

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