Horizontal Green Line on the Screen

[ShreeyaMhade]

 A horizontal green line has suddenly appeared on the screen of my HP notebook.

I have tried to restart my computer, but it is still there. I tried F10 while restarting to check if it appears on BIOS, and it does.

My notebook is relatively new, I bought it a few months ago, and it did not receive any shock to my knowledge.

Any idea on what to do about it?

Thanks in advance,

Shreeya Mhade

[Riddle_Decipher · Accepted solution]

@ShreeyaMhade Welcome to HP Community!

If it appears in the BIOS screen as well, this is most likely an issue with the LCD, and I suggest you talk to HP support and discuss your options,

follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.